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sales@lockieschools.com
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How do you price your envelopes?
Minimum order quantities apply to all of our products due to the machine set-up time. However, the higher quantity of envelopes, the better price per envelope you will receive. Most customers purchase between 5,000-10,000 envelopes in order to take full advantage of our best price break discounts.
If you wish to know more about the pricing of our products or you have a large, bespoke order that may need assessment for bulk discount then please get in touch using our contact us form or calling 01942 402 510.
Do you have any order deadlines?
We do not have any order deadlines. You can place an order whenever you like. However, please allow ten days for delivery.
What if I change my mind about my order details?
If you have a change of heart about the products you have ordered, simply get in touch to discuss this with a member of our sales team. We’d be happy to change your order at no extra charge.
How does the payment process work?
If you are ordering online, simply click on the products you require, noting the price change in the pricing sidebar on the right of the product fields. Please note that after entering your required quantity, you must click out of the box for the price sidebar to display the correct price.
When you are happy with the products in your basket, proceed to checkout and enter your details. Once you have placed your order, we will then send you an email to confirm receipt for your records.
Once we have processed, produced and dispatched your order, you will then receive the sales invoice along with the goods. This must be paid within 30 days.
There are two ways to pay for your envelopes and stationery. You can make a cheque payable to Lockie Limited and send it to Lockie House, Withins Road, Haydock, St Helens, WA11 9UD, along with your invoice. Alternatively you can pay via a bank transfer, using the bank details on your invoice. We also take secure card payments over the telephone.
I've changed my mind. Can I cancel my order?
If you have ordered a stock item, you can cancel your order up to the time of dispatch. For personalised envelopes such as box sets, you cannot cancel the order once we have commenced manufacturing. If your order has been partly produced and you still want to cancel, we can charge you for the items we have already produced and cancel the remaining work.
